Privacy Policy
Last updated: July 2026
Information We Collect
When you submit a form on our website, we collect the following information:
- Full name (first and last)
- Phone number
- Email address
- Property address and relevant property details
We only collect information that you voluntarily provide through our contact and property review forms.
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data through cookies or analytics tools. This information helps us improve our website, monitor performance, and enhance your experience.
How We Use Your Information
We use the information you provide only for the purposes described in this Privacy Policy, including:
- Evaluating your property and preparing a fair cash offer.
- Contacting you regarding your property inquiry via phone, text message, or email.
- Scheduling appointments or consultations.
- Following up on your request and answering any questions you may have.
- Providing customer support.
- Improving our website and services.
- Maintaining our internal business records.
- Sending communications about our services when you have provided your consent.
Third Parties
We use trusted service providers to help us operate our business and provide our services. These providers may include workflow automation platforms, customer relationship management (CRM) systems, communication providers, website hosting providers, analytics providers, title companies, contractors, inspectors, and other vendors that assist us in serving our customers.
These service providers may access your information only as necessary to perform services on our behalf and are not permitted to use your information for their own marketing purposes.
We do not sell, rent, or share your personal information with third parties or affiliates for their own marketing purposes.
Communications & SMS Consent
By submitting a form on this website, you expressly consent to receive phone calls, text messages, and emails from TWC True Offer regarding your property inquiry, our home-buying services, and other communications you have requested.
If you opt in to receive text messages, message frequency may vary and message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.
Consent to receive communications is not a condition of selling your property.
SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.
Marketing
TWC True Offer sends marketing communications only to individuals who have directly opted in through our website or another approved method.
These communications may include information about our home-buying services, updates regarding your property inquiry, promotions, and other real estate-related communications.
You may opt out of marketing text messages at any time by replying STOP.
Cookies & Analytics
Our website may use cookies and analytics tools to understand website traffic, monitor website performance, and improve the overall user experience. These technologies help us improve our services and do not collect sensitive personal information beyond what is necessary for website functionality and analytics.
Data Security
We take reasonable measures to help protect the personal information you provide from unauthorized access, use, or disclosure. While no method of transmitting or storing data is completely secure, we work to safeguard your information using commercially reasonable practices.
Your Privacy Rights
If you would like to review, update, correct, or request deletion of the personal information you have provided to us, please contact us using the information below. We will respond to reasonable requests as permitted by applicable law.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: